The Me Plus Ultra
Process Improvement
Hot Seats

Process Improvement

Dissect. Optimize. Scale.

Process Improvement Hot Seats are where your systems get sharper, leaner, and ready to scale.

Every second Wednesday of the month at 5PM EST, we roll up our sleeves and go deep.

These aren’t surface-level strategy sessions. These are in-the-weeds, high-impact sessions designed to help you optimize what’s already working or fix what’s not.

You bring one core process such as onboarding, team accountability, client retention, internal reporting, marketing automation, sales funnel conversion, or anything else that’s slowing you down, limiting scale, hurting your client or employee experience.

We bring the brain trust.

Together, we dissect the system, pressure-test its weak points, and optimize it for growth – with insights you can apply instantly.

Outcomes That Fuel Ongoing Growth

  • Spot unseen inefficiencies
  • Scale smarter, not harder
  • Remove operational friction
  • Gain repeatable process clarity
  • Access cross-industry insights
1.3B
Represented Revenue
35
Members
17
Industries Represented

How It Works

  1. 1
    Bring the Process That’s Slowing You Down
    Identify one specific system in your business that needs to work better. This is your chance to stop duct-taping it and start optimizing it with help from sharp minds across industries.
  2. 2
    The Group Helps You Pressure-Test It
    Your Me Plus Ultra peers ask focused questions, share tested insights, and challenge you to think differently. You’ll uncover hidden gaps and opportunities to tighten up what matters most.
  3. 3
    You Leave With a Sharper System
    You’ll walk away with clarity, a better process, and a next-level game plan. Everyone else benefits too because your challenge will expose the exact improvements they didn’t realize they needed.

This Is for You If…

  • You’ve hit a ceiling because your systems can’t support what’s next
  • You’re losing time, energy, or revenue to inefficient workflows
  • You want to scale without adding more chaos or complexity

Member Feedback

What Our Members Say

Frequently Asked Questions

  • What is a Process Improvement Hot Seat?
    A Process Improvement Virtual Hot Seat is a facilitated mastermind session focused on refining or optimizing a key business system. One member presents a specific operational process such as onboarding, internal communication, client experience, reporting, team accountability, etc. — and the group collaborates to uncover inefficiencies, provide strategic input, and help design a better, more scalable solution.
  • What happens during a Process Improvement session?
    Each session begins with the member presenting a specific process they want to optimize. The group first asks clarifying questions to understand how the process currently works and where the friction points are. Then, members offer insights, frameworks, and real-world solutions based on what’s worked in their businesses. The result is a clear plan to improve performance, reduce complexity, and increase scale-readiness.
  • How is this different from a regular Hot Seat?
    While our traditional Hot Seats focus on broad business challenges, strategic decisions, or opportunities, Process Improvement Hot Seats narrow in on one specific system or workflow. These sessions are designed to improve execution - not just ideas. It’s about tightening operations, reducing waste, and making your business more effective behind the scenes.
  • How is this different from typical coaching or consulting?
    Not even close. You're not getting one person's advice - you’re getting the collective intelligence of experienced leaders who’ve been where you are. It’s not theory. It’s peer-driven problem-solving that leads to real-world solutions.
  • Who leads the Process Improvement Hot Seat?
    Me Plus Ultra founders Scott Joseph and Kasey Kohtala facilitate every session. Roughly 10–14 days beforehand, they meet with the featured member to help define the exact process to focus on and ensure the session is framed for maximum impact. A prep document is sent to all participants, so they come ready to engage with context and contribute smarter solutions faster.
  • What types of processes are best for these sessions?
    Ideal topics include:

    · Team accountability systems
    · Client onboarding or experience flows
    · Internal communication breakdowns
    · Project management bottlenecks
    · Sales and marketing
    · Reporting or feedback loops
    · Operation processes that directly or indirectly impact the client or employee experience
    · Any process that’s clunky, inconsistent, or limiting growth

    If you’re spending too much time managing it (or too little time improving it), bring it to this session.
  • What if I’m not sure my process is ready to be reviewed?
    That’s exactly why we do a prep call. Scott or Kasey will help you define the focus, simplify the complexity, and clarify the key friction points. You don’t need a perfectly documented SOP - you just need a process that isn’t working as well as it could.
  • Do I benefit even if I’m not the session’s featured member?
    Absolutely. Process challenges are universal. Even if it’s not your process on the table, you’ll gain insight from how others approach common systems like team structure, client flow, or lead tracking. Many members say they’ve overhauled key parts of their business based on solutions discussed in someone else’s session.
  • How often do Process Improvement Hot Seats happen?
    These sessions take place on the 2nd Wednesday of every month at 5:00pm EST and are included in your Me Plus Ultra membership. They’re part of a 3-part monthly structure that includes:

    · 1st Wednesday @ 5:00pm EST: Virtual Hot Seat
    · 2nd Wednesday @ 5:00pm EST: Process Improvement Hot Seat
    · 3rd Wednesday @ 5:00pm EST: Expert Speaker Session
  • Can I just observe if I’m not presenting?
    Yes. In fact, we encourage it. Attending even when you’re not in the spotlight helps you sharpen your systems thinking, discover new tools and approaches, and prepare for your own future session.
  • Can I try a Process Improvement Hot Seat before joining?
    Yes. We offer a limited $149 test-drive experience that includes access to one of our live sessions… either a Hot Seat or Process Improvement session, based on availability.

    You’ll also receive:

    · Access to The Consortium: Our private Facebook community of driven, high-performing leaders
    · A Strategic Discovery Call: A one-on-one session with Scott or Kasey to explore your business and define the fastest path to better systems and smarter growth

    We limit this experience to only 3 qualified applicants per month, and if you don’t find value, we’ll refund your $149, no questions asked.